What is Office Automation - Computer based Systems

The process of automation office tasks with the help of computer technology is called office automation (OA). Different types of tasks are performed in an office. These tasks include:
  • Decision-making
  • Data manipulation
  • Document handling
  • Communication & information storage
In an automated system, all these tasks are performed using computer or information technology. Various computer-based systems are used for office automation.

The following computer-based systems are used in many offices for office automation:
1- Document management system
2- Message handling system
3- Office support system

1- Document management system
    Document management system consists of different applications that are used to prepare documents. These applications are:
  • Word processing: It is used to create and edit documents. The documents may include letters, memos, proposals, reports, newsletters and brochures etc.
  • Desktop processing: It is used to make the documents more attractive by inserting photos and graphics into the documents.
  • Spreadsheet software: It is used to manage and to process data in rows and columns.
  • Reprographic: It is the process of reproducing multiple copies of a document.
  • Image processing: It is used to scan images and to store them into computer. These images can be inserted into the document.
2- Message handling system
    Message handling system is used to send and receive message electronically from one location to another. In most of the offices, the messages are sent and received through computer network and facsimile (Fax). For example, e-mails or voice mails are sent and received through Internet.

3- Office support system
    Office support system is used to coordinate and manage the activities of work group. The members of the work group can share their work and co-ordinate with each other. Groupware and desktop organizers are examples of office support system.

8 Responses to “What is Office Automation - Computer based Systems”

Anonymous said...
7 February 2014 at 09:24

rEAllY hElpfUll AnS....

Bhavna Singh said...
21 May 2014 at 04:11

Very informative post. RicohDocs DMS also have Office automation system facility for handling your office task and schedules.

Nick Joseph said...
23 April 2015 at 06:42

Thank for the info. Does this address all the issues of using paper documents

princeton04 said...
12 August 2015 at 04:14

Informative. Tula Projects has a versatile task management system, do check it out.

Mary Gooven said...
18 February 2016 at 03:16

Very useful article. I also use Ideals virtual data room for documents management.

Cindy Dy said...
23 February 2016 at 21:13

This is a great article for my research. Keep posting. Thank you.


historypak said...
9 March 2016 at 21:40

Hi there! Nice stuff, do keep me posted when you post again something like this! canon pixma cartridges

historypak said...
16 June 2016 at 03:37

The website is looking bit flashy and it catches the visitors eyes. Design is pretty simple and a good user friendly interface. http://www.manchestervirtualoffices.co.uk/

Post a Comment